We install and set up everything for you: an AI assistant that knows every product in your catalogue, advises your customers, tracks orders and forwards support requests, day and night.
or try it on your store first:
“Do you have it in size 9?”
Nobody answers. The customer closes the tab.
47 “Where is my order?” emails
Your morning goes into copy-pasting tracking numbers.
Product pages nobody reads
Customers want an answer, not a spec sheet.
A real salesperson, plugged live into your store: it reads your catalogue, stock, orders and sales terms.
It understands “a case for my daughter's phone, a recent Galaxy” and suggests the right products, with price, stock and link.
The customer gives their order number, the assistant checks their identity and answers: status, carrier, tracking.
Returns, faults, complaints: it collects the details and sends you a complete request. The customer gets a confirmation.
A broken part, a label, a reference? The customer sends a photo, the assistant identifies it and suggests products.
Recommended products go straight into the cart from the conversation.
See orders placed after a conversation, satisfaction and the most asked questions.
Enter your online store address: the assistant reads your public catalogue and answers as if it were already installed.
Enter your online store address: the assistant reads your public catalogue and answers as if it were already installed.
We install and configure it for your store. Nothing for you to do.
The demo only reads your website's public pages, without access to your database: part of the catalogue, stock and variants may be missed, and order tracking and support are disabled. Installed on your store, the assistant is connected to your whole catalogue and answers far more precisely.
Estimate: questions × average time × 30 days.
« On recevait énormément de questions sur la compatibilité des écrans et des batteries, et on y passait nos soirées. Depuis qu'EzAI répond à notre place, la plupart des clients trouvent la bonne pièce seuls. Ce qui m'a convaincu, c'est qu'il ne raconte jamais n'importe quoi. »
« J'étais sceptique, j'avais déjà testé un chatbot qui répondait à côté de la plaque. Là, il connaît vraiment le catalogue et mes conditions de livraison. Nous l'avons depuis plus d'un mois et il a changé ma routine pour le mieux. »
« Il en sait plus sur ma propre boutique que moi ! Extrêmement pratique et simple à mettre en place. En plus des dizaines de personnalisations de design qu'ils m'ont faites. Je recommande. »
« Le plus gros gain, c'est le week-end et le soir. Avant, un client qui hésitait à 21 h partait chez un concurrent ; maintenant il a quelqu'un qui l'aide peu importe l'heure. »
« Prise en main super simple. J'ai testé la démo sans trop y croire, et j'ai fini par adorer. Leur propre service client est tout aussi excellent et extrêmement rapide. »
A few words about your store and your customers' most common questions. We reply within 24 business hours.
Tone, knowledge, colours, instructions, FAQs: we tailor your assistant, test it, then install it on your store.
It works day and night. We monitor its answers, improve it and apply your change requests.
Its name, photo, colour, tone, position, teaser message… Try a few settings:
Preview without AI: replies are simulated.
Prices excl. VAT, no commitment. One-off setup: tailored configuration, testing and installation.
Not sure which plan? We'll advise you for free based on your traffic.Usually 2 to 5 business days after our first exchange: we configure, test, then install the module on your store. Nothing technical for you to do.
Its name, look and colours, tone, your store information (shipping, returns, warranty…), your FAQs, documents, specific instructions and useful features (order tracking, support hand-off…).
Write to us: new FAQ, change of tone, a promotion to announce… We apply it quickly, it's included in your subscription.
From your catalogue (products, prices, stock, variants) read in real time, your sales terms, your FAQs and the documents you give us. It never makes up products or prices.
Yes. It checks the customer's identity (order number + email, or logged-in account) before sharing anything. It never has access to payment data.
Yes, it's clearly stated, as required by EU regulation.
Extra conversations are billed €5 per 100, or the assistant stops politely at the quota and shows your contact details: your choice.
Anytime, free of charge, from the subscription management link sent by email. The assistant stays active until the end of the paid period.
Conversations are kept 90 days by default (adjustable). Answers are generated through Anthropic's API (Claude), which does not use this data to train its models. No payment data goes through the assistant.
Yes: the quick demo on this page works directly on your catalogue. For a fuller demo, contact us.

We install and configure everything for you. No commitment.