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Done-for-you AI chatbot for online stores

Your customers have questions.Your store answers, 24/7.

We install and set up everything for you: an AI assistant that knows every product in your catalogue, advises your customers, tracks orders and forwards support requests, day and night.

or try it on your store first:

Instant demo on your catalogueInstallation and setup done for youNo commitment
The problem

Every unanswered question is a sale going to a competitor.

11:12 pm
“Do you have it in size 9?”

Nobody answers. The customer closes the tab.

Monday, 9 am
47 “Where is my order?” emails

Your morning goes into copy-pasting tracking numbers.

All year
Product pages nobody reads

Customers want an answer, not a spec sheet.

The solution

EzAI handles it. You stay in control.

A real salesperson, plugged live into your store: it reads your catalogue, stock, orders and sales terms.

Expert product advice

It understands “a case for my daughter's phone, a recent Galaxy” and suggests the right products, with price, stock and link.

Order tracking

The customer gives their order number, the assistant checks their identity and answers: status, carrier, tracking.

Support that forwards itself

Returns, faults, complaints: it collects the details and sends you a complete request. The customer gets a confirmation.

Reads photos

A broken part, a label, a reference? The customer sends a photo, the assistant identifies it and suggests products.

One-click add to cart

Recommended products go straight into the cart from the conversation.

Measured sales

See orders placed after a conversation, satisfaction and the most asked questions.

24/7including Sunday nights
Multilingualreplies in each customer's language
1 minto install
0lines of code
Demo

Try it on your store, right now.

Enter your online store address: the assistant reads your public catalogue and answers as if it were already installed.

https://your-store.com
your-store.com

Try it on your store, right now.

Enter your online store address: the assistant reads your public catalogue and answers as if it were already installed.

Quick demo: 5 free messages. Want it on your store? We handle everything.

The demo only reads your website's public pages, without access to your database: part of the catalogue, stock and variants may be missed, and order tracking and support are disabled. Installed on your store, the assistant is connected to your whole catalogue and answers far more precisely.

60hours freed up per month

Estimate: questions × average time × 30 days.

Reviews

They trusted EzAI with their customer service.

★★★★★

« On recevait énormément de questions sur la compatibilité des écrans et des batteries, et on y passait nos soirées. Depuis qu'EzAI répond à notre place, la plupart des clients trouvent la bonne pièce seuls. Ce qui m'a convaincu, c'est qu'il ne raconte jamais n'importe quoi. »

CpixGrossiste pour smartphones
★★★★★

« J'étais sceptique, j'avais déjà testé un chatbot qui répondait à côté de la plaque. Là, il connaît vraiment le catalogue et mes conditions de livraison. Nous l'avons depuis plus d'un mois et il a changé ma routine pour le mieux. »

TDjeuxMatériel de sport
★★★★★

« Il en sait plus sur ma propre boutique que moi ! Extrêmement pratique et simple à mettre en place. En plus des dizaines de personnalisations de design qu'ils m'ont faites. Je recommande. »

Maison NacreCosmétiques naturels
★★★★☆

« Le plus gros gain, c'est le week-end et le soir. Avant, un client qui hésitait à 21 h partait chez un concurrent ; maintenant il a quelqu'un qui l'aide peu importe l'heure. »

CazautoCasse automobile
★★★★★

« Prise en main super simple. J'ai testé la démo sans trop y croire, et j'ai fini par adorer. Leur propre service client est tout aussi excellent et extrêmement rapide. »

L'Atelier DécoDécoration et petit mobilier
How it works

We handle everything. Nothing for you to do.

You contact us

A few words about your store and your customers' most common questions. We reply within 24 business hours.

We configure and install

Tone, knowledge, colours, instructions, FAQs: we tailor your assistant, test it, then install it on your store.

It answers your customers

It works day and night. We monitor its answers, improve it and apply your change requests.

What we set up for you

Its name, photo, colour, tone, position, teaser message… Try a few settings:

Colour
Name
Photo or logo
Tone
Position
Launcher button
Teaser message

Preview without AI: replies are simulated.

Pricing

Less than one hour of phone support a day.

Prices excl. VAT, no commitment. One-off setup: tailored configuration, testing and installation.

Starter
Take the load off your support
€49excl. VAT / month
or €490 / year (2 months free)
500 conversations / month
Setup €390
Large catalogue or complex support: €590
Beyond: €5 per 100 conversations.
  • Full catalogue search
  • Order tracking
  • Support hand-off
  • Photo analysis
  • FAQs and documents
  • Add to cart from chat
  • Teaser message
  • Sales tracking
  • Monthly report
  • No “Powered by” mention
  • Edit the look yourself
★ Most popular
Pro
Sell more, not just answer
€99excl. VAT / month
or €990 / year (2 months free)
1 500 conversations / month
Setup €390
Large catalogue or complex support: €590
Beyond: €5 per 100 conversations.
  • Full catalogue search
  • Order tracking
  • Support hand-off
  • Photo analysis
  • FAQs and documents
  • Add to cart from chat
  • Teaser message
  • Sales tracking
  • Monthly report
  • No “Powered by” mention
  • Edit the look yourself
Business
For large catalogues and tailored setups
€199excl. VAT / month
or €1 990 / year (2 months free)
5 000 conversations / month
Setup €390 €195−50 %
Large catalogue or complex support: €295
Beyond: €5 per 100 conversations.
Advanced AI option: +€50 / month
  • Full catalogue search
  • Order tracking
  • Support hand-off
  • Photo analysis
  • FAQs and documents
  • Add to cart from chat
  • Teaser message
  • Sales tracking
  • Monthly report
  • No “Powered by” mention
  • Edit the look yourself
Not sure which plan? We'll advise you for free based on your traffic.
FAQ

Frequently asked questions

How long does installation take?

Usually 2 to 5 business days after our first exchange: we configure, test, then install the module on your store. Nothing technical for you to do.

What exactly do you configure?

Its name, look and colours, tone, your store information (shipping, returns, warranty…), your FAQs, documents, specific instructions and useful features (order tracking, support hand-off…).

How do I request a change?

Write to us: new FAQ, change of tone, a promotion to announce… We apply it quickly, it's included in your subscription.

Where do the answers come from?

From your catalogue (products, prices, stock, variants) read in real time, your sales terms, your FAQs and the documents you give us. It never makes up products or prices.

Can it track orders securely?

Yes. It checks the customer's identity (order number + email, or logged-in account) before sharing anything. It never has access to payment data.

Will customers know they're talking to an AI?

Yes, it's clearly stated, as required by EU regulation.

What if I go beyond my plan?

Extra conversations are billed €5 per 100, or the assistant stops politely at the quota and shows your contact details: your choice.

How do I cancel?

Anytime, free of charge, from the subscription management link sent by email. The assistant stays active until the end of the paid period.

Is my data protected (GDPR)?

Conversations are kept 90 days by default (adjustable). Answers are generated through Anthropic's API (Claude), which does not use this data to train its models. No payment data goes through the assistant.

Can I test it first?

Yes: the quick demo on this page works directly on your catalogue. For a fuller demo, contact us.

Your best salesperson never sleeps.

We install and configure everything for you. No commitment.

Let's talk about your store

A question, a personalised demo, assisted setup? Reply within 24 business hours.