Customer · 11:12 pmDo you ship to Belgium?
AssistantYes ✓ in 3–5 days, free from €60. Want to see our new arrivals?
AssistantYour order left on Thursday, here is the tracking →
AI chatbot for online stores

Your customers have questions.Your store answers, 24/7.

EzAI knows every product in your catalogue, advises like your best salesperson, tracks orders and forwards support requests. Installed in 1 minute, in your colours.

Instant demo on your catalogue3-day free trial, no cardNo commitment
The problem

Every unanswered question is a sale going to a competitor.

11:12 pm
“Do you have it in size 9?”

Nobody answers. The customer closes the tab.

Monday, 9 am
47 “Where is my order?” emails

Your morning goes into copy-pasting tracking numbers.

All year
Product pages nobody reads

Customers want an answer, not a spec sheet.

The solution

EzAI handles it. You stay in control.

A real salesperson, plugged live into your store: it reads your catalogue, stock, orders and sales terms.

Expert product advice

It understands “a case for my daughter's phone, a recent Galaxy” and suggests the right products, with price, stock and link.

Order tracking

The customer gives their order number, the assistant checks their identity and answers: status, carrier, tracking.

Support that forwards itself

Returns, faults, complaints: it collects the details and sends you a complete request. The customer gets a confirmation.

Reads photos

A broken part, a label, a reference? The customer sends a photo, the assistant identifies it and suggests products.

One-click add to cart

Recommended products go straight into the cart from the conversation.

Measured sales

See orders placed after a conversation, satisfaction and the most asked questions.

24/7including Sunday nights
Multilingualreplies in each customer's language
1 minto install
0lines of code
Demo

Try it on your store, right now.

Enter your online store address: the assistant reads your public catalogue and answers as if it were already installed.

https://your-store.com
✓ Livraison offerte · Retours gratuits
your-store.com

Try it on your store, right now.

Enter your online store address: the assistant reads your public catalogue and answers as if it were already installed.

Quick demo: 5 free messages. To go further: 3-day free trial, no credit card.

60hours freed up per month

Estimate: questions × average time × 30 days.

Reviews

They trusted EzAI with their customer service.

★★★★★

 

Prénom Nomboutique.fr
Your review will appear here
★★★★★

 

Prénom Nomboutique.fr
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★★★★★

 

Prénom Nomboutique.fr
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★★★★★

 

Prénom Nomboutique.fr
Your review will appear here

Our first customers' feedback is coming soon.

Setup

Live in 1 minute. No developer.

Create your account

Enter your store address: the assistant is ready in 2 minutes, already fed with your catalogue and sales terms.

Install the module

Download the module, add it to your store from its admin panel, paste your key. That's it.

Customise

Name, photo, colours, tone, instructions, FAQs, documents… with a live preview. It sells the way you want.

Customise it live

Colours, button, font, tone, texts… Everything is set in a few clicks and you see the result instantly. Try it:

Colour
Name
Button
Shape
Font
Window corners
Theme
Tone
Position
Teaser message

Preview without AI: replies are simulated.

Pricing

Less than one hour of phone support a day.

All prices exclude VAT. No commitment, cancel anytime.

Essentiel
48 € / month
Setup: €99 (or €290 with assisted setup)
  • 300 conversations / month
  • Full catalogue search
  • Order tracking
  • Support hand-off
  • Photo analysis
  • FAQs and documents
Start the free trial
Most popular
Pro
99 € / month
Setup: €99 (or €290 with assisted setup)
  • 1000 conversations / month
  • Full catalogue search
  • Order tracking
  • Support hand-off
  • Photo analysis
  • FAQs and documents
  • Add to cart from chat
  • Teaser message
  • Sales tracking
  • Monthly report
Start the free trial
Premium
199 € / month
Setup: €99 (or €290 with assisted setup)
  • 3000 conversations / month
  • Full catalogue search
  • Order tracking
  • Support hand-off
  • Photo analysis
  • FAQs and documents
  • Add to cart from chat
  • Teaser message
  • Sales tracking
  • Monthly report
  • No “Powered by” mention
  • Most advanced AI
Start the free trial
3-day free trial with every feature. No credit card.
FAQ

Frequently asked questions

Which stores does EzAI work with?

EzAI installs on your online store through a module, without touching your theme. Not sure about your platform? Write to us and we'll check with you.

Do I need to code?

No. Add the module to your store, paste your licence key and the assistant appears. Everything else is set in your space, with a live preview.

Where do the answers come from?

From your catalogue (products, prices, stock, variants) read in real time, your terms pages (shipping, returns, warranty), your FAQs and the documents you add. It never makes up products or prices.

Can it track my customers' orders securely?

Yes. It checks the customer's identity (order number + email, or logged-in account) before sharing anything. It never has access to payment data.

What happens when it doesn't know?

It says so honestly, offers your contact details and opening hours, or forwards a complete request to your customer service by email.

Will customers know they're talking to an AI?

Yes, it's clearly stated, as required by EU regulation. You choose its name, tone and look.

What if I go beyond my plan?

Depending on your plan, the assistant stops politely at the quota (showing your contact details) or continues and the overage is billed per 100 conversations. You can also hide it when the limit is reached.

Is my data protected (GDPR)?

Conversations are kept 90 days by default (adjustable) and you can view and export them. Answers are generated through Anthropic's API (Claude), which does not use this data to train its models. No payment data ever goes through the assistant.

Will it slow down my site?

No. The widget loads after your page and weighs a few kilobytes. It has no impact on SEO.

Can I try before paying?

Yes: instant demo on this page, then a 3-day free trial with every feature, no credit card. You only pay if you continue.

Your best salesperson never sleeps.

3-day free trial. No credit card. Live in 1 minute.

Free trial →

Let's talk about your store

A question, a personalised demo, assisted setup? Reply within 24 business hours.

Try on my store