Privacy policy

Controller

• Publisher : EzAI
• Legal form : [e.g. Ltd, share capital]
• Address : [Registered address]
• SIRET : [Registration number]
• VAT number : [FRXX123456789]
• Publication director : [First Last]
• Contact : ezartificialintelligence@gmail.com
• Host : [Host name and address]

Data processed

• EzAI customers: email, store address, billing information (handled by Stripe), access logs.
• Visitors of equipped stores: messages with the assistant, photos sent voluntarily, IP address and device type. For this data we act on behalf of the store.
• Visitors of this site: quick demo messages, contact form. No advertising or third-party analytics cookies.

Processors

• Anthropic PBC (AI answers, USA; API data is not used to train models).
• Stripe (payments).
• Google (email delivery).
• Server host: [Host name and address].

Retention

Conversations: 90 days by default (adjustable by the store). Photos: deleted when the session ends. Billing data: 10 years. Contact requests: 3 years.

Your rights

Access, rectification, erasure, objection, restriction and portability: write to ezartificialintelligence@gmail.com.

Local storage

The widget stores the current conversation (24 h) and a session identifier (technical cookie, 7 days) used to measure sales after a conversation.